Terms and conditions

Terms & Conditions

Last Updated: May 2026

Welcome to RPM Training Solutions FZ-CO (“RPM”, “we”, “our”, or “us”). These Terms & Conditions govern your access to and use of our websites, services, training programs, consulting solutions, content, and related offerings available through:

By accessing or using our websites or services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our websites or services.

1. About RPM Training Solutions

RPM Training Solutions FZ-CO is a professional training and consulting company providing organizational transformation, leadership development, sales excellence, customer experience, management development, coaching, communication skills, project management, and professional development solutions.

Registered Office:
Office 207, The Palladium, Cluster C, Jumeirah Lakes Towers (JLT), Dubai, United Arab Emirates

Email: [email protected]

Phone: +971 4 375 4188

2. Acceptance of Terms

By accessing our websites, registering for training programs, downloading resources, submitting inquiries, or using any of our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

3. Use of the Website

You agree to use our websites only for lawful purposes and in a manner that does not:

  • Violate any applicable law or regulation
  • Infringe the rights of others
  • Interfere with website functionality or security
  • Distribute malware, viruses, or harmful code
  • Attempt unauthorized access to systems or data
  • Misrepresent your identity or affiliation

We reserve the right to restrict or terminate access to users who violate these Terms.

4. Training and Consulting Services

RPM provides professional training, coaching, consulting, workshops, webinars, assessments, and organizational development services.

Participation in any program may require registration and payment where applicable.

RPM reserves the right to:

  • Modify course content
  • Change training schedules
  • Substitute trainers or facilitators when necessary
  • Postpone or cancel events due to operational requirements or unforeseen circumstances

Reasonable efforts will be made to inform participants of any significant changes.

5. Registration and User Information

When registering for a course, event, or consultation, you agree that:

  • Information provided is accurate and complete
  • Contact details are kept up to date
  • Registrations are submitted by authorized individuals
  • You are responsible for maintaining the confidentiality of any account credentials

RPM is not responsible for losses arising from inaccurate information supplied by users.

6. Payments and Fees

Where fees apply:

  • All fees must be paid according to the agreed terms
  • Prices may be quoted in AED or other applicable currencies
  • Applicable taxes, duties, or government charges may apply
  • Payment methods and invoicing terms will be communicated during registration or engagement

RPM reserves the right to suspend participation or services where payment obligations remain outstanding.

7. Cancellation and Refund Policy

Unless otherwise specified in a written agreement:

Participant Cancellation

  • Cancellation requests must be submitted in writing.
  • Approved refunds may be subject to administrative charges.
  • No-shows may not be eligible for refunds.

RPM Cancellation

If RPM cancels a scheduled training program, participants may be offered:

  • An alternative date,
  • A credit toward future services, or
  • A refund where applicable.

Certain customized consulting engagements and corporate programs may be subject to separate contractual terms.

8. Intellectual Property

All website content, training materials, presentations, methodologies, documents, graphics, videos, branding, logos, downloadable resources, and related materials are the intellectual property of RPM Training Solutions FZ-CO unless otherwise stated.

Users may not:

  • Copy
  • Reproduce
  • Republish
  • Modify
  • Sell
  • Distribute
  • Commercially exploit

any RPM content without prior written consent.

Limited personal and non-commercial use is permitted for educational and professional development purposes.

9. Downloadable Resources

Resources made available through our websites may be downloaded for personal or organizational use only.

Users may not:

  • Resell downloaded materials
  • Claim ownership of RPM content
  • Remove copyright notices
  • Distribute materials without authorization

10. Third-Party Links

Our websites may contain links to external websites, platforms, partners, or social media services.

RPM does not control and is not responsible for:

  • Third-party content
  • Security practices
  • Privacy policies
  • Availability of external services

Users access third-party websites at their own risk.

11. Online Training and Virtual Events

For virtual programs, participants are responsible for:

  • Maintaining internet connectivity
  • Providing suitable devices and software
  • Ensuring a secure learning environment
  • Protecting access credentials provided for training sessions

Recording, reproducing, or distributing virtual training sessions without prior written permission is prohibited.

12. Limitation of Liability

To the fullest extent permitted by applicable law, RPM shall not be liable for any:

  • Indirect damages
  • Consequential damages
  • Loss of profits
  • Business interruption
  • Data loss
  • Reputational loss
  • Economic loss

arising from the use of our websites, services, training programs, or materials.

Our total liability shall not exceed the amount paid by the client or participant for the relevant service giving rise to the claim.

13. No Professional Advice

Information provided through our websites, publications, training programs, webinars, articles, or resources is intended for educational and informational purposes only.

Such information does not constitute legal, financial, tax, accounting, or other regulated professional advice.

Users should seek independent professional advice before making business or financial decisions.

14. Privacy

Your use of our websites and services is also governed by our Privacy Policy.

By using our websites, you consent to the collection and processing of information in accordance with our Privacy Policy.

15. Force Majeure

RPM shall not be responsible for delays or failure to perform obligations due to circumstances beyond reasonable control, including but not limited to:

  • Natural disasters
  • Government actions
  • Pandemics
  • Labor disputes
  • Power outages
  • Internet failures
  • Civil unrest
  • Technical disruptions

16. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of Dubai, United Arab Emirates.

17. Changes to These Terms

RPM reserves the right to modify these Terms & Conditions at any time.

Updated versions will be published on our websites with a revised “Last Updated” date. Continued use of the websites or services following such changes constitutes acceptance of the revised Terms.

18. Contact Information

For questions regarding these Terms & Conditions, please contact:

RPM Training Solutions FZ-CO
Office 207, The Palladium, Cluster C, JLT, Dubai, United Arab Emirates
Phone: +971 4 375 4188
Email: [email protected]

By accessing our websites or engaging with RPM Training Solutions FZ-CO services, you acknowledge and agree to these Terms & Conditions.