Last Updated: May 2026
RPM Training Solutions FZ-CO (“RPM”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites:
By accessing or using our websites, services, training programs, or consulting solutions, you agree to the practices described in this Privacy Policy.
1. Who We Are
RPM Training Solutions FZ-CO is a Dubai-based consulting and training company specializing in organizational transformation, leadership development, sales excellence, customer experience, management development, coaching, communication skills, project management, and professional development solutions.
Company Name: RPM Training Solutions FZ-CO
Address: Office 207, The Palladium, Cluster C, Jumeirah Lakes Towers (JLT), Dubai, United Arab Emirates
Phone: +971 4 375 4188
Email: [email protected]
2. Information We Collect
We may collect personal information that you voluntarily provide, including:
Contact Information
- Full name
- Email address
- Phone number
- Company name
- Job title
- Country or location
Training & Registration Information
- Course registration details
- Training preferences
- Attendance records
- Feedback and evaluation responses
- Certification-related information
Communication Information
- Messages submitted through contact forms
- WhatsApp inquiries
- Email correspondence
- Customer support requests
Technical Information
When you visit our websites, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Referring website
- Pages visited
- Date and time of visits
- Cookies and analytics data
3. How We Use Your Information
We may use your information to:
- Respond to inquiries and requests
- Process training registrations and bookings
- Deliver consulting and training services
- Send course confirmations and updates
- Provide certificates and learning materials
- Improve our services and user experience
- Send newsletters, industry insights, and marketing communications
- Analyze website performance and visitor behavior
- Maintain website security and prevent fraud
- Comply with legal and regulatory obligations
4. Marketing Communications
With your consent, we may send:
- Training announcements
- Event invitations
- Industry updates
- Newsletters
- Promotional offers
- New service information
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
5. Cookies and Tracking Technologies
Our websites use cookies and similar technologies to enhance user experience and improve website functionality.
Cookies may be used to:
- Remember user preferences
- Analyze website traffic
- Measure marketing effectiveness
- Improve website performance
- Support analytics and advertising platforms
We may use services such as:
- Google Analytics
- Google Tag Manager
- Meta (Facebook) Pixel
- Other website analytics and advertising tools
You may manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
6. Downloadable Resources and Forms
When you download brochures, guides, whitepapers, or other resources, we may collect information that helps us provide the requested content and follow up regarding relevant training or consulting services.
7. WhatsApp Communications
Our websites may provide a WhatsApp click-to-chat feature for easier communication. By initiating communication through WhatsApp, you acknowledge that your interactions are also subject to WhatsApp’s own privacy policies and terms.
8. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with trusted third parties when necessary to:
- Deliver training and consulting services
- Process registrations and event management
- Host and maintain websites
- Provide email communication services
- Perform analytics and reporting
- Meet legal or regulatory requirements
All third-party service providers are expected to protect your information and use it only for authorized purposes.
9. International Data Transfers
Because RPM serves clients across the UAE, GCC region, and internationally, your information may be processed or stored in countries outside your jurisdiction.
Whenever such transfers occur, we take reasonable measures to ensure your information remains protected in accordance with applicable data protection laws.
10. Data Security
We implement appropriate technical, administrative, and organizational safeguards to protect personal information against:
- Unauthorized access
- Loss or theft
- Misuse
- Disclosure
- Alteration
- Destruction
While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.
11. Data Retention
We retain personal information only for as long as necessary to:
- Deliver our services
- Fulfill contractual obligations
- Maintain training records
- Meet legal, accounting, and regulatory requirements
- Resolve disputes and enforce agreements
When information is no longer required, it will be securely deleted or anonymized.
12. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Restrict or object to processing
- Withdraw consent where applicable
- Request a copy of your information
To exercise any of these rights, please contact us using the details provided below.
13. Third-Party Websites
Our websites may contain links to external websites, training platforms, partner websites, or social media channels. We are not responsible for the privacy practices or content of third-party websites.
We encourage users to review the privacy policies of any external websites they visit.
14. Children’s Privacy
Our services are intended for professionals, organizations, and individuals aged 18 years or older. We do not knowingly collect personal information from children under the age of 18.
If we become aware that personal information from a child has been collected without appropriate authorization, we will take reasonable steps to remove such information.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.
Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our websites following any changes constitutes acceptance of the updated Privacy Policy.
16. Contact Us
If you have any questions about this Privacy Policy or the way your personal information is handled, please contact:
RPM Training Solutions FZ-CO
Office 207, The Palladium, Cluster C, JLT, Dubai, UAE
Phone: +971 4 375 4188
Email: [email protected]
RPM Training Solutions FZ-CO is committed to maintaining the confidentiality, integrity, and security of personal information while delivering world-class training, consulting, and organizational development solutions.